If you are returning an item to your local . Expired. Sales and deals . Keep your lounging look super chilled with this sweatshirt. See Also: Next Return Policy Is it 28 Days For a Refund? Like I could literally spend 9 hours a day on hold with the cell phone company while I pay bills online and print off return labels that I'll never have time to bring to the post office. Youll need a packing slip, the shipping label, and the items within a waterproof and sealed parcel. If you placed an order using the standard shipping service and your USPS tracking is showing that there has been an unsuccessful shipping attempt or if you have received a drop card, then you will need to either reschedule your shipment or arrange to collect your parcel from your local USPS post office. Youll receive your refund in up to 14 days! case 'ireland': jQuery('.s-ie').show(); break; You can return your item to us and place a new order to receive the item of your choice. case 'jamaica': case 'japan': case 'jordan': case 'kazakhstan': case 'kenya': case 'kiribati': case 'kuwait': case 'kyrgyzstan': case 'laos': case 'lebanon': case 'lesotho': case 'liberia': case 'macau': case 'malawi': case 'malaysia': case 'maldives': case 'marshall islands': case 'mauritania': case 'mauritius': case 'mayotte': case 'micronesia': case 'mongolia': case 'montserrat': case 'morocco': case 'mozambique': case 'myanmar': case 'namibia': case 'nauru': case 'nepal': case 'netherlands antilles': case 'nigeria': case 'niue': case 'norfolk island': case 'north korea': case 'northern mariana islands': case 'oman': case 'pakistan': case 'palau': case 'papua new guinea': case 'paraguay': case 'peru': case 'philippines': case 'pitcairn island': case 'puerto rico': case 'qatar': case 'reunion': case 'rwanda': case 'saint helena': case 'saint kitts and nevis': case 'saint lucia': case 'saint vincent and grenadines': case 'samoa': case 'sao tome and principe': case 'saudi arabia': case 'sierra leone': case 'singapore': case 'sint maarten': case 'solomon islands': case 'south africa': case 'south georgia and south sandwich islands': case 'south korea': case 'south sudan': case 'sri lanka': case 'sudan': case 'suriname': case 'syria': case 'taiwan': case 'tajikistan': case 'tanzania': case 'thailand': case 'timor-leste (east timor)': case 'tokelau': case 'tonga': case 'trinidad and tobago': case 'tunisia': case 'turkey': case 'turkmenistan': case 'turks and caicos islands': case 'tuvalu': case 'uganda': case 'united arab emirates': case 'united kingdom': case 'uruguay': case 'uzbekistan': case 'vanuatu': case 'vietnam': case 'virgin islands': case 'wallis and futuna islands': case 'zambia': case 'zimbabwe': jQuery('.s-uk').show(); break; https://www.royalmail.com/track-your-item#/, https://www.inpost.co.uk/users/track-my-parcel/, https://usprettylittlething.intelligentreturns.net/main/landing, https://ausprettylittlething.intelligentreturns.net/main/landing, https://nzprettylittlething.intelligentreturns.net/main/landing. Bring your parcel to any Doddle store-you can find your most convenient Doddle location here. Why am I experiencing problems when entering my payment details? Swimwear and underwear cannot be returned for health and hygiene reasons. Postcode restrictions apply, see below. Whether you're here to transform your pantry or label your entire house, Pretty Little Designs has a solution for every room, shelf, and lifestyle. Postcode restrictions apply, see below. Once we have confirmation of your parcel from eParcel Return we will issue your credit, this usually takes up to 10 business days. Youll be sent an email with your returns Quick and easy returns through our Returns Portal! Pretty Little Thing free shipping code for Australia. By beccaw223 . If you have not been refunded after 30 days of returning the item(s), please contact us with the proof of postage information on your Post Office receipt and we will check this out for you. If you have any problems or forget any information, please contact your bank. Return the package by using the Post Office counters and obtain proof of postage from the Post Office. Pretty Little Thing offers a fairly straightforward return process. CAN Standard. When it comes to serving you the latest dose of women's fashion, we've got hundreds of new product dropping daily for everything your #OOTD needs. Place your parcel in the dropbox or give it to an ASDA colleague. You can return your item to us and place a new order to receive the item of your choice. Remember to add your order number if you download a new returns label. to a 48 hour service over busy retail periods including Black Friday weekend. What items cannot be returned to Pretty Little Thing? 2 Corinthians 9:8 " And God is able to bless you abundantly, so that in all things at all times, having all that you need, you will abound in every good work. The return label is more to provide the correct address and an easy method to track with. Any returns must be made at your own cost however you must obtain you proof of postage until you have received your refund, just in case your order is lost on its way back to PrettyLittleThing. However, the parcel has entered and is still moving within our network. Can I track my return with Pretty Little Thing? This is a 3D Secure payment option that some banks use. When it comes to serving you the latest dose of women's fashion, we've got hundreds of new product dropping daily for everything your #OOTD needs. Click the link for your country below and follow the instructions. California Transparency in Supply Chains Act. Download your returns label here, and post back to us from your local post office. Youll get a tracking receipt and you can check the progress of your return at www.doddle.com, Want to know more? link next to the login button and follow the instructions. PLT discount code for 20 . Keep your certificate of postage safe as you will need this as your proof of return. HOW LONG DOES IT TAKE TO PROCESS MY RETURN? - Gaming . 2 - 3 working days. Complete the returns note that came with your parcel and pop it into the parcel with your return. * Customers in Malta please note you must return parcel at your local Post Office. Horrible quality of fabric. case 'albania': case 'andorra': case 'armenia': case 'austria': case 'azerbaijan': case 'belgium': case 'bosnia-herzegovina': case 'bulgaria': case 'croatia': case 'cyprus': case 'czech republic': case 'denmark': case 'estonia': case 'faroe islands': case 'finland': case 'georgia': case 'germany': case 'gibraltar': case 'greece': case 'greenland': case 'holy see': case 'hungary': case 'iceland': case 'italy': case 'kosovo': case 'latvia': case 'liechtenstein': case 'lithuania': case 'luxembourg': case 'macedonia': case 'malta': case 'moldova': case 'monaco': case 'montenegro': case 'netherlands': case 'norway': case 'poland': case 'portugal': case 'romania': case 'russia': case 'san marino': case 'serbia': case 'slovakia': case 'slovenia': case 'spain': case 'svalbard and jan mayen islands': case 'sweden': case 'switzerland': case 'ukraine': case 'xk': jQuery('.s-eu').show(); break; California Transparency in Supply Chains Act, The item has either been shipped as addressed or, to a neighbour. Please use the contact form below to let us help with your query. Keep your receipt of postage safe as you will need this as your proof of return. If ordered before 10pm Monday to Friday, 9:30pm on Saturday or before 10pm Sunday your order will be delivered the next day (excludes Bank Holidays). A whole scandal. All about that new? Quick and easy returns through our Returns Portal! Shops like PrettyLittleThing. The parcel has been sent to the incorrect depot but will be re-routed. The parcel is being sorted at one of our National Hubs and will shortly be on its way to your local shipping depot. We're sorry but we are unable to offer a free returns service. A returns label for your local returns center will be included in your parcel. You will also receive multiple tracking numbers. Pretty Little Thing Womens Mini Dress 8 Black Blend - Other. Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! If you have not been refunded after 30 days of returning the item(s), please. } We understand that within this limited time frame. Still need our help? We're sorry but we are unable to offer a free returns service. We explore it in detail in this article. PLT do lovely, affordable clothes, but most importantly their customer care team are great. 1660 W Lake Houston Pkwy, Ste 504. . Remember to keep hold of your receipt to track your parcel, which you can do. Manifested for delivery/ 'Manifested to courier' or 'Out for Delivery'. One should carefully purchase these products from Pretty Little Thing to avoid having to deal with not having them be returnable. Length approx 68.5cm/27" (Based on a sample size S) Model wears size S Orders must be placed before midnight Monday - Thursday or 8pm Friday for Dublin (Postcodes 1 to 24) and for the rest of Ireland order before 1pm Monday to Thursday and 8pm Friday to guarantee Next Day delivery. Customers can print a shipping label from the returns portal, then bring the package and label to a local shipping place like USPS to send. Items must be returned within 28 days of receiving your order. Please note the following areas may take 3-5 working days: Channel Islands, Highlands & Islands of Scotland, and the Shetland Islands. CAN YOU SHIP TO A DIFFERENT ADDRESS OTHER THAN MY BILLING ADDRESS? Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! Some people who are used to purchasing clothes online might be disappointed that Pretty Little Thing offered a fairly short return policy. Click here for additional information: www.boohoocapricingsettlement.com. Heads up! Looking for something to do in Fallout 4? Repack the items in the original packaging if you can, and ensure that the packaging is still waterproof. Pretty Little Thing Womens Mini Dress 10 Black Blend - Other. //initially hide all Make sure you get proof of postage and keep it safe. **Some orders may be sent in multiple parts, you will receive multiple dispatch emails if your order has been split shipped. 6. Please note, PLT does not cover the cost of returns from US/Canada. Please do not post the package without obtaining a receipt of posting. For all international customers, please return unsuitable items within 28 days of receiving your parcels. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. Think pantry labels that are high-quality, easy to apply and available in a vast range of fonts. All International Customers who wish to return their items can use the returns label found here. The return label usually gets sent to junk mail. After packaging your items, follow the instructions on the PrettyLittleThing return portal. Youll find these alternative methods below: Email us: customer.services@prettylittlething.com. How strict is the PrettyLittleThing return policy? Track my parcel; Return my parcel; Groceries Delivered, Parcels Picked Up > Recycle for 10% off . Pretty Little Thing has a consumer rating of 1.76 stars from 574 reviews indicating that most customers are generally dissatisfied with their purchases. 4. Please note that all site wide discounts exclude red priced items and beauty and premium purchases unless otherwise stated. Youll receive proof of postage here remember to keep this safe in case you need to use it as evidence of your return. Delivery is on a selected date, you can choose a delivery day of your choice, up to 10 days in . UK Nominated Day Delivery*. Returns must be made at your own cost. UK Customers can download a new one here and international customers can download USA label can be found here Please note, PLT does not cover the cost of returns from US/Canada. CAN Standard. This can be found in Order History in 'My Account'. You will be informed of any significant changes to these terms and conditions. High-waisted, slightly tighter at the ankle with roll-up detail. if(this.value.length < 3){ case 'libya': case 'somalia': case 'venezuela': case 'yemen': jQuery('.s-na').show(); break; To return your items, follow the instructions on the Pretty Little Thing website. 5 - 7 working days. Their return policy is fairly straightforward about the number of days and the conditioning required for the item. Check out our size guide, A privacy reminder from PrettyLittleThing. JavaScript seems to be disabled in your browser. If you returned your order over 21 days ago and still havent heard from us, hit us up using the form below so we can help. If this is the case then we can reasonably decline your refund. Please do not post the package through the post box without obtaining a certificate of posting. WILL I BE CHARGED CUSTOMS AND IMPORT DUTIES? Click here for additional information: www.boohoocapricingsettlement.com. Simply click the 'Forgot your password?' Please return items in their original packaging. PrettyLittleThing.us is your one-stop shop for trend led women's clothing at seriously killer prices. This payment can be made with either a credit card or PayPal. Remember to add your order number if you download a new returns label. You can return your item to us and place a new order to receive the item of your choice. these items can be found all around the map. Returns must be made at your own cost. Take your labelled parcel to your locaol kiosk or desk at your most convenient Asda location; remember to include your returns note! Your refund should be processed within 14 working days of you dropping your parcel off. Your PLT parcel packaging, if your order is arriving in multiple parcels then there will be a sticker on the bag to let you know the order has been split. Hit us up below.FYI - If youre getting in touch regarding an order, dont forget to include your order number. 'Sorted at national hub' or 'Hub trailer via sorter'. 5 - 7 working days. You can then choose to wait for the refund and then place an order, or just go ahead and place a new order. What is PrettyLittleThings return policy? jQuery('#inputID').on('keyup', function() { Drop the package off at your local post office. $10. "Proposition 65 requires companies to make customers in California aware that certain products may contain traces of chemicals. $14.99. 3. Delivery is on a selected date, you can choose a delivery day of your choice, up to 10 days in advance (excluding next day delivery and bank holidays. Beauty products and accessories cannot be returned. For UK & ROI customers, you are able to return unsuitable items within 28 days of receipt. Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! Get up to 75% off plus an extra 12% off with this PrettyLittleThing discount code. 10.30. This is fast fashion accelerated. Expired. Offer must be purchased by selecting option at checkout. The receipt/invoice in the bag, this will show the items you should have received in this parcel. This takes up to 3 working days and costs 3.99. Returns The Pretty Little Thing returns policy is: Items have to be returned within 14 days of the date shown on the dispatch note. Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. Have to pay $4 just to get the return label and then make sure you get proof of the return. We got you girl. Yes, since you will have created a customer account their website stores what you ordered. You will need a printer to print off and attach your returns label. If you wish to return your items to PrettyLittleThing, we offer FREE returns for UK Customers. Return the package by using the Post Office counters and obtain proof of postage from the Post Office. This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). Any breach will result in the termination of your membership and no refund will be given. For UK consumers, the company offers returns at no cost, however, you must get proof of postage in case your product is lost in transit back to the company. Offer must be purchased by selecting option at checkout. $5. Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached, cover your address label with the PrettyLittleThing returns label found on the bottom right of your delivery note, or print a returns label for US here or Canada label here. Received your PrettyLittleThing garms but arent 100% in love? You dont even need a label! You can track the status of your orderhere. Adhesive can also be earned as a quest reward. Shipping Costs. Simply re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. Youll want to sign into their website and go to their returns portal. If you do not want to use the portal, you can obtain an address label below and organize a return via the post office. Youll find these alternative methods below: Email us: customer.services@prettylittlething.com, Write to us via post: PrettyLittleThing.com, Heasandford Industrial Estate, Widow Hill Road, Burnley, BB10 2BQ. The items need to be unwashed and unworn. Day is only available for delivery to UK addresses (excluding Northern Ireland) and entitles the customer to free Next Day Delivery only. Please note that some return options may require a printer. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us using the steps in the section above labelled HOW DO I RETURN AN ITEM? Just scan your label to open a locker compartment. finds life, prosperity and . Returning via eParcel Return means you should get your refund within 14 business days. Any returns must be made at your own cost however you must obtain you proof of postage until you have received your refund, just in case your order is lost on its way back to PrettyLittleThing. Shipping Times. Whether you want the freshest threads straight off the runway, or to steal the style of your fave celeb muse of the moment, at PrettyLittleThing USA we've got you covered with everything you need to keep your style on-point. items in their original packaging. Sorry you have received a faulty item! Date of experience: 11 January 2023. HOW LONG DOES IT TAKE TO PROCESS MY RETURN? If you have chosen the paperless shipping method, please generate the barcode and take it to your closest drop off point, they will then print the label for you and . For more size charts on their specialty . Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! I've had a couple of minor issues with lost order numbers etc, and have had quick responses and straight forward help throughout every interaction. If you have not been refunded after 14 days of returning the item(s), please contact us with your order ad returns tracing details. For all international customers, please return unsuitable items within 28 days of receiving your parcels. Make an account here. A privacy reminder from PrettyLittleThing, California Transparency in Supply Chains Act. PLT return policy as of 2022, requires that items be unworn, unwashed, tags intact and prefer shoes not be used outside. Saturday and 22:00 Sunday to guarantee Next Day delivery. Unfortunately, we are currently unable to process exchanges. Please return unsuitable Grooming products, pierced jewellery or swimwear (if the hygiene seal has been removed) cannot be returned for health and hygiene reasons. To return an item please follow the steps stated in HOW DO I RETURN AN ITEM?. You can contact our Customer Services by clicking "Contact Us Here". You can return your item to us and place a new order to receive the item of your choice. Repack your unwanted items with all of the tags still attached, ideally in the original packaging. USA Express. PrettyLittleThing *Unlimited Next Day costs 9.99 and is valid for a 12 month period. How Long Do Pretty Little Thing Refunds Take? } Most Hermes Parcel Shop locations are open 7 days a week, with extended opening hours. USA Standard. jQuery('#inputID').on('keyup', function() { You must have JavaScript enabled in your browser to utilize the functionality of this website. The parcel has been booked onto our system but has not yet been collected. I WANT TO RETURN A PRODUCT BUT LOST MY DELIVERY NOTE. Select your preferred return option (Label free and print in-store options are available). PrettyLittleThing do not currently offer an exchange policy to their customers. Any breach will result in the termination of your membership and no refund will be given. You`ll then receive a full refund as per the policy above. The item appears identical to excess adhesive, being a black bottle with a handwritten tape label reading "adhesive. . No printer? Cover your address label with the PrettyLittleThing returns label found on the bottom right of your delivery note. Then take it to your nearest locker, streetbox, PUDO or Post Office to send it off - its that easy! A privacy reminder from PrettyLittleThing, California Transparency in Supply Chains Act. For some areas, you can reschedule your shipping online here - https://redelivery.usps.com/redelivery/. Up to 80% Off Everything* + Plus an Extra 15% Off (All customers) or Indigo. Please don't hesitate to contact us here if you continue to experience problems. }); The better part of this process is that you can simply return the website to place an order instead of going through a different system. If youre a customer in the UK or EEA, you get 14 days to cancel your contract with us. 4. Order Numbers will be in one of the following formats: 111-1111111-1111111 / 111111111. In the interest of hygiene, please do not remove the seal. We aim to process your return ASAP, but on occasions it may take up to 21 days for your refund to be processed after you have returned your item(s) to us. As soon as we have processed your refund, you will receive an email notification. Select the item you want to return. Make sure to keep your proof of postage! This is a 3D Secure payment option that some banks use. In addition to PLT, we also cover many other well-known brands on our website. It will typically be followed by a 'courier received' scan, once the courier is in receipt of the parcel. Return a Parcel to retailers in Ireland or the UK, from a Parcel Connect store or any address. Simply re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. Please use an alternative shipping address or select the Standard or Saver shipping service. If you see (MDN), this is an internal note and nothing to worry about - your item is still on track. Please return unsuitable items in their original packaging. More information Courier collection. Customers will be informed of any significant changes to these terms and conditions. Returning from Canada A Canada label can be found here. Please allow 48 hours for the parcel to reach your local courier. EXTRA 23% OFF. Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). Beauty products and accessories cannot be returned for hygiene reasons. You'll get an email once we receive your returned item. Book a collection up to 7 days in advance. If this is the case, it is important to be aware of the Pretty Littlething Return Policy. While the number of sizes that they offer is great (I have very rarely seen a famous mainstream brand offer a size 26) , the brand needs to work a bit more into figuring out their sizing. There is no limit on how many times you order. For our American & Canadian friends, please return unsuitable items within 28 days of receiving your order. It is the customers responsibility to ensure the use of PrettyLittleThing *Unlimited Next Day in accordance with the terms and conditions. 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